Independent Auditing Code & Editorial Charter

How We Audit, Score & Verify Dental Clinics in Vietnam

BestDentalClinicsVietnam.com exists to protect international dental patients from misleading online marketing, unverified surgical credentials, and hidden fees. Here is our exact, reproducible auditing methodology.

Mandatory Editorial Disclosure & Conflict of Interest Policy

Strictly non-buried ethical charter in full view of all readers

Ownership Relationship: BestDentalClinicsVietnam.com openly discloses that our publishing network shares common business ownership with one of the dental facilities evaluated on this platform: Lotus International Dental Center in Da Nang.

Equal Evaluation Rule: To preserve unwavering editorial integrity and adhere to international consumer protection regulations:

Lotus International Dental Center is evaluated using the exact same profile template and exact same 5-pillar mathematical rubric as every competitor.
No clinic, including our affiliate, receives "featured" badges, exaggerated visual highlights, or default top-of-list placement that is not earned strictly by its computed arithmetic score.
Placement on ranking tables is purely governed by verified scores and official license documentation.
No clinic can pay for higher ratings, remove negative verified reviews, or purchase search order priority.

1. The 5-Pillar Mathematical Formula

Unlike aggregators where clinic ratings are self-reported or unmoderated, our composite overall rating is computed via an unweighted mathematical arithmetic mean:

Overall Score = (Hygiene + English + Value + Technology + Aftercare) / 5.0

This formula guarantees that high technology cannot mask poor sterilization, nor can low prices compensate for an inability to communicate surgical risks in fluent English.

2. The Five Audited Dimensions

Pillar 1: Hygiene & Infection Safety (1.0 - 5.0)

Cross-contamination prevention and sterile surgical suites

We evaluate physical sterilization facilities: presence of independent clean/dirty dirty instrument flow, Class-B vacuum autoclave logs, biological spore indicator testing records, negative-pressure implant operatories, and disposable barrier protocols for all patient touchpoints.

Pillar 2: English Communication & Informed Consent (1.0 - 5.0)

Language fluency of practicing surgeons, not just the front reception

A common failure in medical travel is language friction during surgery. We audit whether the lead oral surgeon can personally explain anatomical findings, procedural risks, and emergency procedures in English, as well as the completeness of English-language written diagnostic summaries and itemized treatment plans.

Pillar 3: Value for Money & Honest Pricing (1.0 - 5.0)

Guaranteed itemized quotes without surprise chair-side markups

We scrutinize whether clinics honor their pre-travel estimates upon in-person examination. Clinics that tack on surprise fees for sutures, standard local anesthesia, or disposable kits receive point deductions. We also verify the authenticity of brand implant hardware (Straumann, Nobel Biocare, Dentium).

Pillar 4: Technology & Diagnostic Hardware (1.0 - 5.0)

On-site imaging, intraoral optical scanners & CAD/CAM fabrication

Clinics must possess modern on-site 3D Cone Beam CT (CBCT) imaging to avoid sending international tourists across town to third-party diagnostic labs. We evaluate intraoral 3D scanners (3Shape Trios, iTero), computer-guided 3D surgical guide printers, and in-house milling machines for quick turnaround crowns.

Pillar 5: Aftercare Support & Written Warranty (1.0 - 5.0)

Remote tele-follow-ups, documentation passports & genuine warranty commitments

Dental care does not end when your plane takes off. We audit each clinic's written warranty terms, implant passport documentation (including implant serial lot stickers), willingness to coordinate with your domestic dentist back home, and responsiveness to post-op questions via WhatsApp/email.

3. Mandatory 12-Month Re-Verification Protocol

Dental clinic ownership, lead doctors, and equipment change frequently. Every clinic profile on BestDentalClinicsVietnam.com displays a prominent "Last verified: [Date]" timestamp.

Automated Overdue Warning: If a clinic's credentials and sterilization records have not been re-verified within 12 calendar months, the system automatically marks the profile with an amber warning: "Audit Due: Credentials pending 12-month recheck."

4. Clinic Correction & Dispute Policy

Are you a clinic director or practice manager? We welcome updates to your profile. If your clinic has upgraded its diagnostics (e.g. acquired a new 3D CBCT unit), hired foreign-trained specialists, or renewed ISO credentials:

Use the "Claim / Update Listing" button located on your clinic profile.
Submit scanned copies of your official Ministry of Health Operating License.
Submit verifiable equipment purchase invoices or manufacturer authorization certificates.
Our editorial committee reviews all submissions within 5 business days. We do not charge fees to verify or update valid clinical data.